Shipping policy
How we ship bacteriostatic water: where we ship, how long it takes, and what to expect. Final terms are confirmed at checkout.
[COUNSEL/OPS: confirm exact carriers, cutoffs, rates, and any state shipping restrictions on sterile injectable diluents before launch.]
Where we ship
We ship within the United States. [COUNSEL: confirm Canada scope if pursued — separate sterile-product rules apply.]
Processing time
Orders are processed on business days. [OPS: state exact processing window and daily cutoff.]
Carriers and delivery estimates
Delivery estimates are provided at checkout and are estimates, not guarantees. [OPS: list carriers/options and estimated transit windows.]
Storage in transit
Bacteriostatic water is stored at controlled room temperature, 20 to 25 °C (68 to 77 °F), and does not require cold-chain shipping.
Order tracking and issues
If there is a problem with your shipment, contact us via the contact page with your order number.